RETURN – REFUND – CANCELLATION POLICY

At Kart by Bharat, we take pride in the quality, uniqueness, and craftsmanship of every product we offer. Our goal is to make your shopping experience smooth, reliable, and memorable — from browsing to delivery.

If, for any reason, you’re not completely satisfied with your purchase, you can make use of our Return and Refund Policy as outlined below.

Return / Exchange Process

Submit a Return Request
You must raise a return request within 3 days from the date of delivery.
Email Us
Send an email to support@kartbybharat.shop with your order ID, product details, and reason for return/exchange.
Pickup Arrangement
Once approved, we’ll schedule a courier pickup from your doorstep for the item(s) you wish to return.
Quality Check
After receiving the returned item, our team will inspect it to ensure it meets our return eligibility criteria.
Confirmation & Refund/Exchange
Once approved, you’ll receive an email confirming the return approval and the refund/exchange process.

Refund Details

Prepaid Orders:
Refunds will be processed to the original payment method within 7 business days of return approval.
Cash on Delivery (COD) Orders:
COD orders are eligible for exchange only — not for refund.
Discounted / Offer Items:
Items purchased under discounts, sales, or special offers are not eligible for return, refund, or replacement.

Return Eligibility Criteria

To qualify for a return or exchange, the product must meet the following conditions:

Must be unused, unwashed, and in original condition.
Must include the original invoice and tags/labels (price tags, paper tags, packaging) intact.
Product must be free from stains, sweat, perfume, and damage.
Customized items (e.g., altered products, made-to-order pieces) are not eligible for return or replacement.
Blouses and preordered items are non-returnable.
Sale items are not eligible for return, refund, or exchange.

Order Cancellation

Orders can be canceled only before dispatch.
If canceled before shipping, you’ll receive a full refund of your payment.
Once the order has been shipped, cancellation is not possible, but you may request a return or exchange after delivery.

Refund Rules & Processing Time

Refunds are processed only via bank transfer or the original payment mode — no alternative refund methods are used.
Once your refund is approved, the credited amount (including product price and shipping fee, if applicable) will reflect in your account within 4 business days.
We ensure complete privacy and data protection for all customer transactions.

International Orders

Except in cases of damaged or defective products, international orders are not eligible for return or exchange.
Any damage or defect must be reported to support@kartbybharat.shop within 3 days of delivery.
Products purchased during SALE or with customization (e.g., fall, pico, or custom stitching) are non-returnable and non-refundable.

Kart by Bharat reserves the right to update or modify this policy at any time without prior notice.

For questions or assistance, please contact us at support@kartbybharat.shop

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